Shipping:


All orders take 5-10 business days to process before shipping out. Once shipped First Class is 2-5 days.

 

Returns & Exchanges
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a refund/exchange, your item must be unused and in the same condition that you received it. Items that are washed  or worn will not be exchanged or refunded.

 

Damaged/Defective Shirts

If you get your item and it is damaged/or defective, you must send us an email within 7 days of receiving your shirt for another shirt to be sent in place of it.

To complete your return, we require a receipt or proof of purchase. This can be found in your e-mail confirmation

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange the shirt for a different size please send us an email at exchanges@jcarrollapparel.com

Leave a note in the package on what size you would like it exchanged for.

Return your product to:

Po Box 1061, Gotha, FL 34734

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Lost or stolen packages

J Carroll Apparel is not responsible for lost or stolen packages. If the tracking says “delivered” and you did not receive it please contact USPS.